Call Us: (407) 740-5565
2170 West State Road 434, Suite 400
Longwood, FL 32779

Claims Assistant

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Job Description

ATEC Systems is currently seeking for a person with recent experience in the Logistics/Export/Warehousing industry and able to interact in the administrative area with claims processing. This is a fast paced/multi-tasking environment. The candidate must possess excellent communication skills as well as effective problem solving skills. Development of positive working relationships through proactive service is equally as essential.


  • Receive and evaluate claims requested from our Customers
  • Communicate with suppliers, ocean carriers, customers and / or insurance companies in order to obtain all info needed to evaluate each claim according to our policies, procedures and time frames
  • Process all info necessary in our multi-user excel files utilizing Macros
  • Process all inquiries from management, customers and suppliers in a timely and professional manner
  • Effectively resolve problems by utilizing internal and external resources to determine best course of action
  • Requesting and reviewing documentation including invoices, packing lists, certificates, and pictures, while simultaneously meeting deadlines


  • 1-3 years Logistics/Export/Warehousing/Freight forwarding industry experience a plus
  • Bi-lingual English/Spanish (Fluent Verbal & Written) is mandatory
  • Proficient in Microsoft Excel, Outlook and Word
  • Excellent communication and organizational skills
  • Detailed oriented, analytical and able to multitask
  • Must work well individually and as part of a team with little direction
  • Accounting/Collections experience would be helpful, but not necessary

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